Return Policy

The terms and conditions for online and telephone orders are governed by Thai law.

At gelabon.com, your satisfaction is our priority. If for any reason you are not satisfied with a product, you may return it within 10 days of receiving your order.

Easy 10-Day Return

No questions asked — simply return the product within 10 days for a full refund.

You must contact us before returning any product. We will provide instructions to ensure the return process goes smoothly.

Returns are free of charge — we cover the return shipping cost, but only if you follow our instructions.

Because our products are edible items, you are allowed to return opened packages.

However, if your order contains multiple items and you find the first one unsatisfactory, we kindly ask that you do not open the remaining products. If you wish to return the full order, please do so before opening all items.

How to Start a Return

Please contact us at Tel: 095-362-5005 or Email: info@gelabon.com. We will guide you through the next steps.